Falling Through the World

Does anyone have any help on how to fix a glitch in the game Runes of Magic where the character enters the game falling through space?

No matter the settings or device driver I use, I can’t escape from this weird glitch.

Luckily the odd result only occurs on my satellite computer and not my main console, but it is still irritating. Worse, I am getting no help from their Support Services

EDITORIAL NOTE:  I eventually fixed my problem by deleting the entire game and re-downloading it again!  What a pain in the arse — why can’t Frogster have a command or a button that does a complete file check?  Much easier. . .

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